Privacy Policy - FMPrepa

Introduction

FMPrepa ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fmprepa.com and use our services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service. By accessing or using our Service, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use the Service, and information from third-party sources.

Personal Information

When you register for an account, subscribe to our service, or contact us, we may collect the following types of personal information:

Name
Email address
Billing information (if you subscribe to a paid plan)
Educational background and learning preferences
Communications you send to us

Usage Information

When you use our Service, we may automatically collect certain information about your device and usage patterns, including:

IP address
Browser type and version
Operating system
Device information
Pages you view
Time spent on pages
Links you click
Learning progress and assessment results

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. For more information about our use of cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, maintain, and improve our Service
To process your subscriptions and send related information
To personalize your learning experience
To analyze and understand how users interact with our Service
To develop new products, services, and features
To communicate with you, including for customer service, updates, and marketing purposes
To detect, prevent, and address technical issues and fraudulent activities
To comply with legal obligations

Sharing Your Information

We may share your information with third parties in the following situations:

With service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service
To comply with legal obligations, such as responding to lawful requests from public authorities
If we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others
In connection with a business transaction such as a merger, acquisition, or sale of assets
With your consent or at your direction

We do not sell your personal information to third parties.

User Contributions and Error Reporting

We encourage our users, including medical professionals, educators, and students, to contribute to the improvement of our platform by:

Reporting errors or inaccuracies in educational content
Suggesting improvements to questions and explanations
Providing feedback on the learning experience
Contributing educational content and insights

Content Verification

All user contributions undergo a thorough review process by:

Our team of medical education experts
Department heads and chief medical officers with platform access
Qualified medical professionals in relevant specialties

Handling of Contribution Data

When you submit contributions or error reports:

We collect your professional credentials and expertise level
Your contributions are associated with your account for attribution
We may share your contributions with our medical review team
Your name may be credited for verified contributions if you consent

Account Verification Process

To ensure the integrity of our platform and maintain high educational standards, all new accounts undergo a verification process:

Initial registration requires detailed professional or academic credentials
Our team verifies submitted credentials and institutional affiliations
Additional documentation may be requested during verification
Access to the platform is granted only after successful verification

Verification Process

During registration at app.fmprepa.com/register, you will be asked to provide:

Professional credentials or student ID
Institutional affiliation details
Valid academic or professional email address
Supporting documentation as required

Important Notice

Please ensure all registration information is accurate and complete. Incorrect or incomplete information may delay your verification process. Access to FMPrepa's services will only be granted after successful verification of your credentials.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

For more information about our security practices, please see our Security Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

The right to access the personal information we have about you
The right to request correction of inaccurate personal information
The right to request deletion of your personal information
The right to restrict or object to our processing of your personal information
The right to request portability of your personal information
The right to withdraw consent (where processing is based on consent)

To exercise your rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take steps to delete such information.

International Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal information receives an adequate level of protection in the countries in which we process it.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.